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Scaling Up Excellence – Stanford Professor Bob Sutton

Professor Bob Sutton

Have you ever wondered how companies like Facebook and Google succeed? Or just what it takes to create a hugely successful business or organisation?

If you have, then Stanford Professor Bob Sutton has some great tips to share with you today in this video interview.

I interviewed Bob about his new book (co-authored with Huggy Rao): Scaling Up Excellence and he has a wealth of knowledge when it comes to success in both small and large organisations.

He’s spent time with some of the biggest multi-million dollar businesses including Facebook, Google, Walmart and Starbucks – and he wants to share their secrets with you today.

Watch the video to find out:

  • Facebook’s surprising core value that sees everyone in their company ‘breaking stuff’
  • The one thing that every successful leader does and why it doesn’t even matter if they get it right or not
  • Bob’s two top tips for business success – and yes you can implement them today!

Watch my interview with Stanford Professor Bob Sutton here:

Whether you run your own business, are an entrepreneur or manage a team, I’d LOVE to hear what your own success tips are! Please leave a comment below and I promise I’ll reply.

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24 Comments. Leave new

Scott Brelsford
April 1, 2014 7:13 pm

Awesome interview Zoë with Bob, and one I will most likely refer back to on many occasions.

A great insight for me that came out very quickly, with reference to one of the biggest mistakes business owners make at start up was:

“Do things excellently, rather than trying to get as many customers as possible”

It’s so simple when you think about it, and it’s so easy to push and push a new business to get new customers and make sales, that the customer experience becomes neglected and that harms your business in so many ways in the long term. So BE and DO things from a space of EXCELLENCE!

I look forward to viewing your other interviews and future ones!

Robin (Masshole Mommy)
April 3, 2014 9:44 pm

Great interview. There is so much that goes into being a business owner and it’s the little things that really makes people stand out.


Running a business is hard, so expert tips are always appreciated! My own advice would be to always work to the very best of your ability and when something comes along that you can’t excel at, hire other professionals who specialize in that area.

Tiffany Cruz
April 4, 2014 12:18 am

Great interview. I’m going to subscribe to your channel so I can find this video again.

teresa mccluskey
April 4, 2014 12:37 am

This is a great post! I am sharing with some other bloggers like myself! Thank you so much!

Lindsey @ Redhead Baby Mama
April 4, 2014 12:42 am

As a manager or a boss, one indispensable skill is boosting morale. Stay positive ad it will rub off!


do what you do well. that’s the best i can come up with. you can’t do everything – so what you CAN do, do it well


What a fun and great interview!


Great interview with the professor. I would say, know that when you run a small business, your hours are never 8-5, but 24/7!

Marybeth Hamilton
April 4, 2014 2:55 am

I totally agree about FB’s “breaking stuff” value. I’ve broken my own website and related systems several times, and every single time fixing it has been an incredibly valuable learning experience. It’s taught me to get over the fear of making a change and of doing something wrong.


Great interview. There is a wealth of great information on the blog today!


How cool, thanks for some more motivation and ideas. I am going to share this with my hubby, he’s been looking for fresh innovative ideas to grow his business!


Wow what a great experience! I love that you’re both sharing such wonderful expertise!


Great post! 🙂 I can’t wait to see more!!!

Krystyn @ Really, Are You Serious?
April 4, 2014 6:32 am

Seems like a great book! I’ll have to check it out.

Isabella Grey
April 4, 2014 6:58 am

Good post, and really good interview. I might suggest making the video a touch shorter next time though.


I hadn’t heard of Bob Sutton before. I enjoyed the interview.


Great tips. It’s always great to hear from experts and learn from them how to help ourselves out!


It sounds like he wrote a book that’s worth checking out. I appreciate the interview!


Great interview and insight. I think this would be really helpful to those running a business or are considering doing so.


Ten years is a long time to invest, but I’m sure that really adds to the value/depth of the information. Great interview!


Great interview! I am trying to start up my business myself. It is a long road to success!

Christina S
April 5, 2014 2:19 am

Great interview, but really long for me to watch the whole thing with a baby and a toddler running around. How’s that for my business life? 😉

Cassie @ Southeast by Midwest
April 7, 2014 11:30 pm

What a great interview! I’ve found that lately Facebook is being a pain in the butt for people trying to run a Page. I hope it doesn’t kill THEIR business model :/


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